Store Policy
Inspired by Cosmos (Dyme Designs LLC)
Shipping Policy
All orders are processed within 2-8 business days (excluding weekends and holidays) after receiving your order confirmation email. Our business days are Monday through Thursday.
Please note:
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Processing time is separate from the shipping time shown at checkout.
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Please note: We have a no cancellation policy.
Shipping Options & Rates (U.S. Only)
Inspired by Cosmos (Dyme Designs LLC) currently ships only within the United States. We do not offer international shipping, including to Canada.
Shipping Rates:
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Flat Rate Shipping: $5
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Free Shipping: On orders over $50 (before tax and after discounts)
Signature Confirmation:
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Orders under $200: Optional signature confirmation available for an added fee.
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Orders over $200: Automatically shipped with signature confirmation at no extra cost
All packages are insured. However, Inspired by Cosmos is not responsible for lost packages once they have been transferred to USPS.
If your package is lost, arrives damaged, or is missing items, please fill out our claim form so we can assist in filing a USPS claim on your behalf.
In-Market Pickup
We do not offer in-market pickup or local collection options.
Order Tracking
Once your order ships, you'll receive an email with tracking details. Please allow up to 48 hours for tracking to update.
If your order hasn’t arrived within 10 days of your shipping confirmation email, contact us at shopinspiredbycosmos@gmail.com your name and order number.
Refunds, Returns & Exchanges
Return Policy:
We do not accept returns unless the item arrives damaged.
If your item is damaged upon arrival, please contact us within 7 days of delivery and provide:
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Your order number
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Clear photo(s) of the damaged item and packaging
We will assess your case and aim to provide a satisfactory resolution.
Exchanges:
We do not offer exchanges at this time.
Contact Us
For questions about shipping, returns, or damaged orders, please contact: shopinspiredbycosmos@gmail.com